We have multiple ways for you to get the help you need.

UCSF provides tools to help you manage your passwords and keep you safe and working (e.g.

Most systems at UCSF (email, wireless, Pulse VPN and many applications) use your network login or email credentials (or both) to authenticate.

Learn more about password complexity requirements At least 12 characters with 3 of the 4 categories - uppercase, lowercase, numbers and/or symbols) are critical to keeping you, your work and UCSF secure.

Strong password management practices (e.g.

This page will provide you with the necessary information to change your UCSF password and the passwords for your campus devices. UCSF has an annual password change policy that requires UCSF employees to change their network password at least once a year. I would like to register my mobile device, start here.I need to update my security questions, start here.I am locked out of my account or I have forgotten my password, start here.I need to change my UCSF Password, start here.I have never changed my UCSF Password, start here.

NOTE: Please be sure to follow ALL of the instructions for the process selected (From those listed below) to avoid a lockout to your UCSF account. The Password Management Tool provides users with the ability to complete the following processes: NOTE: To access your email on your mobile device, you will need to Enroll Your Mobile Device in Intune Company Portal. Everyone accessing UCSF resources will have a password for their computers, email and access to email and Office 365 applications on their mobile devices.

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